Identify professional decisions and actions that help these clients to retain and preserve relevant care values....

These community hold strong heritage that includes family, religion and has distintic belif and custom

In the Hispanic community the communications and the relationship between patient and healthcare.

Early attention and exchange of pleasantries or chitchats before taking the medical history and physical examination.

they expect  the care personnel to be warm and personal express strong need to be treated with dignity

Older personal should be addressed with their last name, avoid gestures and encourage patients to ask questions.

Explain to the patient that you realized something that is not normally discussed but it is essential to plan the best care.

For example,

an older adult patient came health care center greet at the earliest, and have some chitchat before going to detailed medical history and physical examinations and speak in a respectful way. explain the patient about the conditions and future plans to rule out the abnormal conditions . this helps the patient to trust you and look forward in your plan of care