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# You are managing a call center where arrivals follow a Poisson process - with rate of 300 calls per hour and the service time is exponential with a mean of 2 minute...

## Question

###### You are managing a call center where arrivals follow a Poisson process - with rate of 300 calls per hour and the service time is exponential with a mean of 2 minutes. (a) What is the approximate number of servers needed s0 that the proba: bility that a customer has a nonzero wait in queue is 592 (6) If the arrival rate doubles, what is the approximate number of servems needed to maintain the same level of service? (c) Suppose that you are given the steady-state probabilities po Pta Give a form

You are managing a call center where arrivals follow a Poisson process - with rate of 300 calls per hour and the service time is exponential with a mean of 2 minutes. (a) What is the approximate number of servers needed s0 that the proba: bility that a customer has a nonzero wait in queue is 592 (6) If the arrival rate doubles, what is the approximate number of servems needed to maintain the same level of service? (c) Suppose that you are given the steady-state probabilities po Pta Give a formula or procedure for computing the expected number o customers in queue and the variance of the number of customers i queue using these values comniter  #### Similar Solved Questions

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##### 38.Historically, the percentage of U.S residents who support stricter gun control laws has been 54%_ A recent Gallup Poll of 1011 people showed 499 in favor of stricter gun control laws. Assume the poll was given to a random sample ofpeople Test the claim that the proportion of those favoring stricter gun control has fallen. Perform a hypothesis test, using a significance level of 1%.
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##### Find the maximum value of $f(x, y)=x y-x^{3} y^{2}$ over the square $0 \leq x \leq 1,0 \leq y \leq 1$.
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The lab technician streaks bacterial culture for isolated colony and then grows bacteria for further histological and bicchemical test to confirm the strain: The first test performed Gram staining; the results indicate presence of purple spherical cells. the result Gram positive or Gram negative? (1...
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